5/10/2023 0 Comments Old folks home business cardSecond, fancy titles might make me sound completely inept. ![]() If a customer ever says this to you, they are making fun of you. Does that include Antarctica? Do customers there eat penguins? Did you eat a penguin? What's it like to kill a penguin with your bare hands? Do you think I could kill a penguin with my bare hands? Who knew we needed call centers there? Now I've heard everything!" "So, you're the Global Customer Service Leader. You see a title like "SVP of Global Customer Service".get ready for a cynical customer to say something like this: I realize now that Big Titles make us feel important and matter little to a customer. She knew that "Global" is your special word, and usually all about you. In general, here's some stuff I consider when I think about the titles we have, and how we present them to clients.įirst, what's intended with titles like "Global," anyways?Ī former (awesome) CEO of mine got me thinking about this. I shortened it quite a bit, basically dropped it entirely, using an approach I'll explain later. Accurate, but this didn't fit on a business card. SENIOR VICE PRESIDENT OF OPERATIONS TECHNOLOGY AND PROFESSIONAL SERVICES AND PROJECTS AND SOME QUALITY STUFF AND SOME OTHER JUNK. What the hell? This was an Operations job, not some HR gig. SENIOR MANAGER OF GLOBAL MARKET INTEGRITY. HANDS ON CHAMPION AND MASTER BLACK BELT It doesn't even sound like a real job, does it? It sounds like HR violations waiting to happen. It beat donating plasma three times a week. I did this job in college, and it was horrible. This is the most legitimate title on this list, which is a bad sign. I have had some really silly titles on some really obnoxious business cards. One example of my own ignorance? Believing that impressive and specific titles on business cards really mattered to clients. I may not know you, but I am confident I have done dumber things than you. We're all inFriends here, so I'm okay admitting to you that I have done some dumb stuff. If your child does like this movie.stay away from your child. ![]() Your young child will not like this movie. It's safe to view this clip at work, but the rest of the movie is not a good choice for Family Movie Night. Do customers really care what your title is?Ĭheck out this famous scene from "American Psycho" regarding business cards. Maybe you're about to order business cards.
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